Casino capacity: We are operating at 50 percent capacity to ensure social distancing measures.
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Our top priority is to keep our guests, team members, and the Coachella Valley community safe during this time while providing an environment for you to still have an entertaining time.
As leaders in the entertainment industry, we take pride in leading the way by creating and maintaining the safest environment possible for our guests and team members.
We have taken the following steps to ensure your safety at all times while visiting one of our properties:
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- Centralized guest entry and screening that includes state-of-the-art temperature kiosks for guests and team members.
- We are asking guests to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
- We are requiring team members to stay home if experiencing any COVID-19 related symptoms such as cough, fever of 100.4 or higher, chills, shortness of breath, headache, sore throat and muscle pain, among other symptoms.
- Social distancing at a minimum of 6 feet. Chairs at table games will be reduced.
- All guests and team members are required to wear face-covering throughout the casinos.
- Increased and enhanced cleaning of all touch-point areas including restrooms, countertops, slot machines, door handles, etc.
- Our Agua Clean Teams will provide sanitation services throughout the casino on a constant basis and will available immediately upon guest requests.
- More hand-sanitizer stations throughout the casinos.
We believe our enhanced cleaning and sanitizing efforts will make all of our amenities and our gaming floor as clean and safe as possible. In addition, social distancing and face-coverings will enhance safety for everyone. Learn More
We appreciate your patience and your participation in these efforts so we can ensure your next visit to Agua Caliente Casinos a fun and memorable one!
To protect the health and safety of our guests, smoking will be temporarily prohibited.
The following area is closed at this time:
- Fitness Center Rancho Mirage
- Cascade Lounge Palm Springs
The following areas are open:
Gaming
- Slot Machines
- Table Games
- High Limit Rooms
- Poker Room Rancho Mirage
- Casino Beverage Service
- ACE Rewards and Promotions
Food & Beverage
Open Venues:
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- The Steakhouse
- Waters Café
- 360 Sports
- Java Caliente
- ACE Deli
- Jade
- La Olla
- The District
- Pívat Cigar Lounge
- WetBar
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- The Steakhouse
- Java Caliente
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- Café One Eleven
- 360 Sports
- Java Caliente
- Agave Caliente Tequila Bar
Hotel
- Valet Palm Springs and Rancho Mirage
- Resort Pool Rancho Mirage
Check-in procedures:
- We will continue to practice social distancing during check-ins
Amenities:
- Limited Room Service will be available
- Turndown service will not be provided until further notice
- The fitness center will remain closed